R
Roland
1 reviews | Active since Jun 2026
08 Jun 2026, 11:42
Not Trustworthy, the...
Not Trustworthy, they don’t back their promises with action, disappointing, they don’t follow up after collecting payment for their services and their customer service is very poor.
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Replies (1)
Mweb's replyOfficial
08 Jun 2026, 12:01Good day Roland
We understand how this experience has impacted your trust, especially when expectations around follow-up and service delivery were not met. That’s not the standard we aim to provide.We have reached out directly to the team that manages all Metrofibre orders. They will be following up with our Metrofibre partners and will email you with a detailed update, including the next steps, as soon as possible.Our focus now is to ensure you receive clear communication and a reliable path forward.
Kind regards,
The Mweb Team
We understand how this experience has impacted your trust, especially when expectations around follow-up and service delivery were not met. That’s not the standard we aim to provide.We have reached out directly to the team that manages all Metrofibre orders. They will be following up with our Metrofibre partners and will email you with a detailed update, including the next steps, as soon as possible.Our focus now is to ensure you receive clear communication and a reliable path forward.
Kind regards,
The Mweb Team
Best regards,
Mweb's reply08 Jun 2026, 12:01
Official
Good day Roland
We understand how this experience has impacted your trust, especially when expectations around follow-up and service delivery were not met. That’s not the standard we aim to provide.We have reached out directly to the team that manages all Metrofibre orders. They will be following up with our Metrofibre partners and will email you with a detailed update, including the next steps, as soon as possible.Our focus now is to ensure you receive clear communication and a reliable path forward.
Kind regards,
The Mweb Team
We understand how this experience has impacted your trust, especially when expectations around follow-up and service delivery were not met. That’s not the standard we aim to provide.We have reached out directly to the team that manages all Metrofibre orders. They will be following up with our Metrofibre partners and will email you with a detailed update, including the next steps, as soon as possible.Our focus now is to ensure you receive clear communication and a reliable path forward.
Kind regards,
The Mweb Team
Best regards,