AG
Andries G

1 reviews | Active since Sept 2012

01 Apr 2015, 22:29

Not receiving Rebate

I signed up as a MWEB re-seller about a year and a half ago with the contract stating that i would earn 10% rebate a month. I cancelled all my client subscriptions last month and moved them over to Web Africa due to the worst service i have ever received. Not one single deal was done professionally, they make you look extremely *********** as a re seller because NONE of the promises they make is true. <br> I have in my possession a document sent to me by MWEB stating that ALL GOVERNMENT schools receive a discount of nothing less than 50%. They now refuse to give this to schools. I never in my 20 years in this industry experience this *********** service. I would as far as possible never advice anyone to use MWEB. I will move every Client i come across that uses mweb to another ISP. Try to phone mweb Business sales on the number on the webpage and see if you can reach a sales person - it's non exsisting (you will be lucky to get to a sales person after an hour of holding) NEVER USE THEM, they are IDIOTS

0
Replies (1)
Mweb
Mweb's reply02 Apr 2015, 11:18
Official
Hello andries@bst,

Thank you for raising your concerns.

As per our public announcement last year, MWEB Business is no longer part of MWEB. We will be escalating your query to the Business division and someone will be in contact with you.

Kind regards
MWEB Client Services

Best regards,