C
Cobud
1 reviews | Active since Sept 2026
03 Sept 2026, 11:14
Not good
Not good. We need to be able to speak to a person! over the phone. Not via a live chat.
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Replies (1)
Mweb's replyOfficial
03 Sept 2026, 11:53Hello Cobud,
We understand your preference for being able to speak to someone directly and can appreciate how frustrating it can be when the support channel available does not align with your needs. Feeling confident that assistance is available across different channels is important, and this is certainly not the experience we aim to provide.We take all customer feedback seriously, and your comments regarding support availability and accessibility will be shared with our Service Quality Team for review and improvement. We remain dedicated to making things better for you and all our customers.
Kind regards,
Mweb Team
We understand your preference for being able to speak to someone directly and can appreciate how frustrating it can be when the support channel available does not align with your needs. Feeling confident that assistance is available across different channels is important, and this is certainly not the experience we aim to provide.We take all customer feedback seriously, and your comments regarding support availability and accessibility will be shared with our Service Quality Team for review and improvement. We remain dedicated to making things better for you and all our customers.
Kind regards,
Mweb Team
Mweb's reply03 Sept 2026, 11:53
Official
Hello Cobud,
We understand your preference for being able to speak to someone directly and can appreciate how frustrating it can be when the support channel available does not align with your needs. Feeling confident that assistance is available across different channels is important, and this is certainly not the experience we aim to provide.We take all customer feedback seriously, and your comments regarding support availability and accessibility will be shared with our Service Quality Team for review and improvement. We remain dedicated to making things better for you and all our customers.
Kind regards,
Mweb Team
We understand your preference for being able to speak to someone directly and can appreciate how frustrating it can be when the support channel available does not align with your needs. Feeling confident that assistance is available across different channels is important, and this is certainly not the experience we aim to provide.We take all customer feedback seriously, and your comments regarding support availability and accessibility will be shared with our Service Quality Team for review and improvement. We remain dedicated to making things better for you and all our customers.
Kind regards,
Mweb Team