WR
Wesley R

1 reviews | Active since Oct 2017

17 Oct 2017, 12:09

Not getting what you pay for

I signed up with mweb for a 40mbps fiber line about a month and a half ago and ever since the setup we have only been getting 12mbps per second I have called them numerous times spent hours on the phone with them and still no joy up till now. So I suggest everyone please do not use mweb

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Replies (1)
Mweb
Mweb's reply23 Oct 2017, 15:40
Official

Good day wesley-reddy

Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.

As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.

Kind regards
MWEB Client Services

Best regards,