Not delivering their end of the bargain!!!

End of March I was contacted by MWEB and the wanted to give me a long term contract, I told them I have a month to month with Telkom and they said they can match that and beat the price of only R199 a month. I just have to sign the contract they send, and then they will send me a user name and password. All I have to do is cancel with Telkom. Well up to now I haven't received a contract or a user name or password. I send them mails on 2, 10, 25 and 30 June 2015 with only answers that gave me no joy. I also gave them clear instruction to stop all services and yet I received a mail from them on the 29th of June that said they will be debiting my account again this month. <br> Then why am I being debited from my bank for services I didn't ASK, NEED, or, WANT. Its this rescue box and two other services from mweb that I'm not even sure of.<br> I have all the ref no. of their mails. Some of them with conflicting answers towards the others. What a joke.<br> All I want, CANCEL my service, ALL of it and give me my MONEY back. Thats it!<br>