LI
Lizanne I
1 reviews | Active since Jul 2025
10 Aug 2015, 10:00
Not changing line
Good day Hello Peter<br> <br> I have been struggling for past 2 - 3 weeks to get my mweb account down grade to lower packages. I have been given 2 emails which i must mail to to get this change to happen but so far nothing has happen. And i must keep on paying for higher package while i wait for mweb to give me service. I thought mweb better than telkom guess not they are just money bloodsukcers.
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Mweb's replyOfficial
11 Aug 2015, 10:27Hello mareerudi,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply11 Aug 2015, 10:27
Official
Hello mareerudi,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,