NOT ANSWERING THE PHONES AND WRONG INFO GIVEN TO M

I SIGNED UP AT MWEB FOR THEIR 4MEG LINE DEAL WITH 4 MEG UNCAPPED SPEED AND I WAS TOLD BY TRISTAN THAT I MUST FORST COMPLETELY CANCEL MY LINE ADSL WITH TELKOM AND THEN CALL MEWB TEKKIES TO GRAB THE LINE AND TAKE IT OVER TO MWEB..<br> <br> THIS I DONE AND 12 DAYS LATER MWEB SAYS TO ME WHEN I EVENTUALLY GOT THROUGH TO THEM ON THE LINE WHAT A MISSION THAT THE ADSL IS NOT ACTIVE...DUH..MWEB ASKED MEW TO CXL SO I DID WITH TELKOM....NOW I HAD TO GO BACK TO TELKOM RE ACTIVATE MY ADSL WHICH IS COSTING ME MONEY TO DO LET ALONE DOWNTIME AND HASSELS OF DEALING WITH TELKOM AGAIN....INSTEAD OF MWEB JUST DEALING WIOTH TELKOM DIRECT AND SORTING OUT PROBLEM FOR ME BEWTEEN THEM.<br> <br> AS I SPEAK 10 OCT IM STILL WAITING<br> <br> <br> SECONDLY WHY THE LIVING HELL DOES MWEB CANAL WALK NEVER PICK UP THEIR PHONES THEY HAVE 5 HUNTING LINES MY GOD IF THEY BUSY WITH A CUSTOMER FACE TO FACE WHO IS PAYING THEIR SALARY IN PART JUST SAY HI SIR CAN I TAKE YOUR NUMBER AND ILL CALL U BACK IN A FEW MIN WHEN IM FREE IM JUST DEALING WITH ANOTHER CLIENT...<br> <br> THIS IS M,Y 2ND GRIPE ABOUT THAT STORE ON HELLO PETER..NOTHING WAS RESOLVED...I TRIES 4 TIMES ON FRI 9TH OCT DIFF TIMES I AGAIN TRIES 3 TIMES TODAY SAT 10TH AND AMEN I GIVE UP.....<br> <br> <br> JAE