MS
Maria S
1 reviews | Active since Apr 2019
08 Jun 2026, 16:01
Not answering calls
No service my internet have been off since 2 June . Since I have been trying to contact mweb to report the incident till now they don't answer their calls
Helpful (0)
Replies (3)0
Replies (3)
Mweb's replyOfficial
08 Jun 2026, 16:06Hello Maria. We never want our customers to feel unheard or frustrated. Your review feedback has been shared with the relevant customer journey teams to review your experience and make improvements where needed. We are dedicated to making things better for you and all our clients.
Kind regards,
The Mweb Team
Kind regards,
The Mweb Team
Mweb's reply08 Jun 2026, 16:06
Official
Hello Maria. We never want our customers to feel unheard or frustrated. Your review feedback has been shared with the relevant customer journey teams to review your experience and make improvements where needed. We are dedicated to making things better for you and all our clients.
Kind regards,
The Mweb Team
Kind regards,
The Mweb Team
MS
Maria S's updateReviewer Update
08 Jun 2026, 16:17Hi Mweb at this stage I would be happy if my query can be resolved . I am still offline
MS
Maria S's update08 Jun 2026, 16:17
Reviewer Update
Hi Mweb at this stage I would be happy if my query can be resolved . I am still offline
Mweb's replyOfficial
08 Jun 2026, 16:31Hi Maria,
We understand how frustrating it is to still be offline, especially when you're expecting a resolution by now.To help us resolve this quickly, please send us a private message with your Mweb account details and any relevant reference numbers so we can check your line status and get the correct team to assist you without delay.Once we have your details, we’ll be able to take this forward and work on restoring your connection.Kind regards,
The Mweb Team.
We understand how frustrating it is to still be offline, especially when you're expecting a resolution by now.To help us resolve this quickly, please send us a private message with your Mweb account details and any relevant reference numbers so we can check your line status and get the correct team to assist you without delay.Once we have your details, we’ll be able to take this forward and work on restoring your connection.Kind regards,
The Mweb Team.
Mweb's reply08 Jun 2026, 16:31
Official
Hi Maria,
We understand how frustrating it is to still be offline, especially when you're expecting a resolution by now.To help us resolve this quickly, please send us a private message with your Mweb account details and any relevant reference numbers so we can check your line status and get the correct team to assist you without delay.Once we have your details, we’ll be able to take this forward and work on restoring your connection.Kind regards,
The Mweb Team.
We understand how frustrating it is to still be offline, especially when you're expecting a resolution by now.To help us resolve this quickly, please send us a private message with your Mweb account details and any relevant reference numbers so we can check your line status and get the correct team to assist you without delay.Once we have your details, we’ll be able to take this forward and work on restoring your connection.Kind regards,
The Mweb Team.