1 reviews | Active since Nov 2012
Not allowing me to cancel my account!!
<p>I signed up for a 24 month Mweb contract. I was moving to JHB when there was one month left and I asked if I could cancel my account as I won't be able to use it after I move as I will need a new telephone connection. I was told that my contract ends the following month and it will be cancelled then. I was told nothing about giving a months notice period. I tried canceling it now and they want me to give them a calender months notice and my account would only be cancelled on the 30th of November. Now they want me to pay for this month and for next month and I am not even using my Internet services. This is so unfair. At least if I was told about giving a one months notice when I called instead of telling me that it would be cancelled after the last month of my contract. I wonder how many people are facing the same problem and how many people are being ****** this way. </p>
