TL
Twanette L
1 reviews | Active since Aug 2018
27 May 2020, 14:42
Not able to get hold of anyone at mweb
Acc no ***9, we have been trying to upgrade our line and have been phoning since monday nonstop but to no avail. No one answers the phone and you are left holding for hours on end. Is this how mweb retains their clients.
Kindly let me know if you are no longer valueing your clients then i will ho to another service provider.
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Replies (1)TL
Twanette L's updateReviewer Update
27 May 2020, 16:47The matter has been resolved, after phoning the accounts department. They escalated my enquiry to sales and sales called me back after an hour.
Thank very much
Thank very much
TL
Twanette L's update27 May 2020, 16:47
Reviewer Update
The matter has been resolved, after phoning the accounts department. They escalated my enquiry to sales and sales called me back after an hour.
Thank very much
Thank very much