not a happy mweber
Im honestly disappointed by you guys. On the 17th you guys had an outage from 7am the morning I only received a sms at 3pm to let me know theres an outage . My internet has since been inconsistent. Yesteday the 18th i received a sms to let me know it has been cleared at 5pm only for 30 minutes after i got the sms , my internet dropped out again. Today again , I woke up early hoping to get a few work done before I leave the house at 4am and guess what , still no connection. This is really disappointing , as we paying for a service we not getting , and im not the only one dealing with this issue . I work from home as well and it makes things really difficult for me without the internet, i chose the LTE service to prevent having to worry about not having connection due to cable damage or things like that , but i guess i made a mistake. Working for a ISP i know how things work , but this issue should be cleared i cant be going 3 days with inconsistent internet , i have things to do .. WHAT AM I PAYING FOR ?? Really really disgusted by this
Good day Wiedaad
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
He explained that there was a nation wide Cell C Lte outage which has since been resolved.
Kind regards
MWEB Client Services
Best regards,
Good day Wiedaad
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
He explained that there was a nation wide Cell C Lte outage which has since been resolved.
Kind regards
MWEB Client Services
Best regards,
