JP
Jacques P
1 reviews | Active since Feb 2013
02 Jun 2016, 12:11
Nonresposive
<p>Okay so this is more just to finally get a response from mweb actually.</p> <p>I have send two emails already to your sales email and not received any response.</p> <p>One mail was send yesterday, and the other one was send now 4 hours back already.</p> <p>I cannot communicate via phone at the moment as I am very busy with meetings.</p> <p>This is rather annoying that I have to turn to Hellopeter for you guys to notice something.</p> <p> </p> <p>Please ensure that your sales team at least check emails</p>
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Mweb's replyOfficial
02 Jun 2016, 12:30Good day
We have tried unsuccessfully to contact you since this complaint was posted.
Our calls remain unanswered, please reply to our email with an alternate contact number in order for us to assist you.
Your case has been escalated to the relevant department to look into in the interim, and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply02 Jun 2016, 12:30
Official
Good day
We have tried unsuccessfully to contact you since this complaint was posted.
Our calls remain unanswered, please reply to our email with an alternate contact number in order for us to assist you.
Your case has been escalated to the relevant department to look into in the interim, and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,