Nonexistent customer service

I've been with MWEB for over 5 years and they decided to delete my account without my permission or me requesting them to do so. They are now claiming they are unable to restore the account, the domain and email are still not active after multiple phone calls and support tickets logged.

The technical support is nonexistent, holding on for HOURS (up to four hours) to speak to someone and then getting passed between sales and technical support up to five times during a call, neither knowing what to do. Your online support is also nonexistent as no-one ever responds to any messages left on the online support option.

Definitely the worst when it comes to customer service unless you like to spend four hours multiple times a week to get a resolution.