1 reviews | Active since Oct 2015
NONCHALANT ATTITUDE TOWARDS NEW CUSTOMERS
I have been trying to get fiber installed at my house with MWEB, it is an absolute nightmare, I signed up and was approved three weeks ago and since then NO COMMUNICATION from their side and when you contact them they have NO CLUE as to what is going on, all they do is blame VUMATEL (who is nose to nose in a race with MWEB as to who is the most ***********). don't even consider MWEB as a service provider!!!!!!!!!!!!!!!!!!!
Good day enslinac
Thank you for taking the time to raise this matter.
We're really sorry to read of your experience and would like to address it.
We have since notified the relevant persons of your experience and asked them to look into this matter.
They will be in touch with you as soon as they have concluded their investigation into your account.
Should you have any queries, please do not hesitate to call us.
Kind regards
MWEB Client Services
Good day enslinac
Thank you for taking the time to raise this matter.
We're really sorry to read of your experience and would like to address it.
We have since notified the relevant persons of your experience and asked them to look into this matter.
They will be in touch with you as soon as they have concluded their investigation into your account.
Should you have any queries, please do not hesitate to call us.
Kind regards
MWEB Client Services