NON RESPONSIVE CALL CENTRE & SWITCHBOARD

Gave notice on my #mweb account and was told no more billing would go through, BUT because it was right before New Years, I was told that I would be contacted on the 2nd of January 2018 to confirm cancellation. Nobody contacted me so I called the accounts department when I noticed they had billed me for the month of January and when I tried to explain and asked to speak to management I was told that I may NOT speak to management as those are the rules: 30 days notice.. when previously I was told I can stop my Mweb account at any time. Mweb service SUCKS! I got cut off when I phone again to speak to #CarolynHolgate, their GM for product sales and marketing. And they have NOT bother to call me back!