Non exsistant service from a useless organisation

I even think 1 star is too much for this terrible company. They never communicate with you, when you phone in, you waste all your airtime waiting for an inexperianced person to answer (if you're lucky enough for anyone to answer) I've been trying to cancel my service for about a month now, eventually I get an email stating that I need to give a months notice, regardless that I've been phoning, logging queries etc with no joy. I email back BUT no one bothers to reply AGAIN. So I deceided to cancel my debit order and lo and behold, I get an email stating that my debit order hasn't gone through, but still cannot email them back as comes from a "no reply" email. Tried phoning them and again kept hanging on listning to an automated voice, eventually hanging up as wasting my airtime again. I even doubt that I will get any response from this complaint as I see many "no responses" from other unhappy customers. Mweb, you are an excuse for a company and deserve to go into business rescue. Either train your staff properly, better your communication with your customers. You cannot carry on treating us like we don't exist, and continue to take out money. Catch a wake up.