GN
Guy N

1 reviews | Active since Jan 2012

03 Jul 2024, 14:55

Non existent service

Absolutely no way to contact these people...who would have thought, and email company with no email address?! I have tried calling only to have the run around on all the keypad functions, then through to a long wait and finally cut off, and nobody returns the call. This has costed me a lot of money on air time. I tried the complaints department that I found on a Google search, and no reply. I even tried, much to my horror, the half asleep sales rep that sold me this ******* a few months ago, and he hasn't rep****. If you are in the market for an internet provider then keep looking, stay well clear of Mweb. I'll be looking around for a new company.

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Replies (1)
GN
Guy N's update05 Jul 2024, 11:37
Reviewer Update
Still no help, not even an acknowledgment. Mweb are a hollow dinosaur that will eventually collapse. There's no personal contact whatsoever. I will be cancelling my account and moving over to a company who I've found that has actual humans on the other side of the help lines. I'll also be saving a bit on the monthly package which is a bonus.