LN
Lars N

1 reviews | Active since Feb 2025

27 Feb 2025, 16:15

Non - Existent Customer Service

Mweb certainly does not deserve any stars - perhaps MINUS 5 stars - 5 weeks of trying to get a simple complaint sorted and NOTHING.

Wasted hours of my time - pathetic is an understatement.. Didn't even reach out after a Helo Peter comparing a fee weeks back regarding the same issue - CEO is clearly not in touch with how poor the Customer Service department is.

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Replies (2)
LN
Lars N's update27 Feb 2025, 19:46
Reviewer Update
I am willing to do an experiment in corporate governance but won't hold my breath - I challenge the CEO of Mweb to contact me directly on *** so that I can personally convey the extent of the problem the company has regarding customer service - I wait in anticipation

LN
Lars N's update27 Feb 2025, 19:48
Reviewer Update
Mweb CEO please contact me directly as per above request.