SA
Stefan A

1 reviews | Active since Aug 2017

04 Apr 2026, 13:37

Non-existant service

My loyalty to Mweb has dried up. They are happy to take the money but seems to do nothing for it. Their 'Help’ or ‘Support’ bot is as useful as using a fishing net as an umbrella. That is if you even if you manage to be connected to anyone. Seems I will be looking for an alternative service provider.

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Replies (1)
Mweb
Mweb's reply07 Apr 2026, 08:41
Official
Hello Stefa ,
Some messages over the Easter weekend may not have been responded to immediately. We want to reassure you that Mweb is fully committed to providing support and will address every query without delay.
This is an automated follow-up to make sure you are fully supported. Please send a private message for any assistance. We’ll reply as quickly as possible.
Kind regards,
The Mweb Team