JB
Jenine B
1 reviews | Active since Dec 2013
10 Sept 2026, 22:41
Nomakhosazana was absolutely clear and patient with me
Nomakhosazana was absolutely clear and patient with me. I asked her the same question a few times, but she very patiently re-explained until I understood.
Helpful (0)
Replies (1)0
Replies (1)
Mweb's replyOfficial
11 Sept 2026, 08:20Hello Jenine,
Nomakhosazana clearly took the time to make sure you were comfortable with the information before moving on. That kind of patience can make a real difference when you need something explained more than once. We’ll keep encouraging this level of attentive support so customers feel comfortable asking questions and confident in the guidance they receive.
Handle your fibre account quickly and easily wherever you are with the Mweb app Getting Started with the Mweb App (v2.1.15)
Nomakhosazana clearly took the time to make sure you were comfortable with the information before moving on. That kind of patience can make a real difference when you need something explained more than once. We’ll keep encouraging this level of attentive support so customers feel comfortable asking questions and confident in the guidance they receive.
Handle your fibre account quickly and easily wherever you are with the Mweb app Getting Started with the Mweb App (v2.1.15)
Kind regards,
The Mweb Team
The Mweb Team
Mweb's reply11 Sept 2026, 08:20
Official
Hello Jenine,
Nomakhosazana clearly took the time to make sure you were comfortable with the information before moving on. That kind of patience can make a real difference when you need something explained more than once. We’ll keep encouraging this level of attentive support so customers feel comfortable asking questions and confident in the guidance they receive.
Handle your fibre account quickly and easily wherever you are with the Mweb app Getting Started with the Mweb App (v2.1.15)
Nomakhosazana clearly took the time to make sure you were comfortable with the information before moving on. That kind of patience can make a real difference when you need something explained more than once. We’ll keep encouraging this level of attentive support so customers feel comfortable asking questions and confident in the guidance they receive.
Handle your fibre account quickly and easily wherever you are with the Mweb app Getting Started with the Mweb App (v2.1.15)
Kind regards,
The Mweb Team
The Mweb Team