Noet receiving speeds i PAY for

<p>I switched over to MWEB a few months ago, previously Telkom was my ISP, i was on a 2Mb line with telkom and I am currently paying for a 4Mb line that only gives 2Mb with Mweb, I am really not impressed with these line speeds, at first people told me that it was because the line was still in the holding pool and once it is out then i will be on 4Mb, i gave it time... Nothing, several people phoned me saying they will get a permanent sollution w.r.t this issue, problem persisted, I have asked the person running the facebook page many times to reset my port after every reset i can reach a speed of 3.4 - 3.5Mbps wich i know is about the max... The person got fedup with me and tried to explain my backuos and other devices are making the connection slow or its telkom...</p> <p> </p> <p>I am now doing speed tests with wireless on router switched off and only 1 pc connected VIA cable and still I only reach 1.34Mbp/s on speed test.... This needs to end... Can i please terminate my MWEB account, i am sure other providers will appreciate the business and will endevour to find sollutions, from MWEB thus far i have received empty promises and lame excuses. If you are not willing to terminate my service and want to charge me extra fees / penatlies I then only want to pay 2Mb line prices for the 4Mb seeing i rarely reach 3.4Mb</p>