NO WORDS FOR MWEB. NO SERVICE! NO INTERNET!!! MY COST

I am so disappointed!!! I called Mweb, once again for 20 minutes, while transferring me to sales, I got cut off. Must I now call AGAIN!!! I have a 200Mbps line but no internet! I have been calling Mweb since 25 January 2024 yet paying every month. Now I am being told it the router I have which is not suitable for the line...funny that is the router supp**** by MWEB!!! I have been paying for fibre, not getting any internet due to the router supp**** but MWEB!!! WOWWWWW

I AM BEYOND FRUSTRATED. CANNOT BELIEVE I AM STILL WITH MWEB