IQ
Irene Q
1 reviews | Active since Oct 2016
05 Feb 2015, 10:58
NO WIFI SERVICE DUE TO LOAD SHEDDING!
I WORK FROM HOME, No WIFI since Monday. I sent emails to them from my phone data, but NO response.<br> I can call them but I will have no call data left after that since no one answers the call. <br> Just sent another emergency email this morning but nothing. <br> I AM LOOSING MONEY EVERY DAY, I HAVE electricity but suffer now from every other area's load shedding<br> Can those guys just ignore me???? When they wanted my biz they could not call me enough!!!<br> Irene Quist
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Mweb's replyOfficial
05 Feb 2015, 11:39Hello irene@s,
Thank you for taking the time to raise your concerns.
As per your discussion with our Customer service consultant who has tested your ADSL line.
He explained that he was not getting any readings whatsoever.
He advised to contact to Telkom to investigate
Kind regards
MWEB Client Services
Thank you for taking the time to raise your concerns.
As per your discussion with our Customer service consultant who has tested your ADSL line.
He explained that he was not getting any readings whatsoever.
He advised to contact to Telkom to investigate
Kind regards
MWEB Client Services
Mweb's reply05 Feb 2015, 11:39
Official
Hello irene@s,
Thank you for taking the time to raise your concerns.
As per your discussion with our Customer service consultant who has tested your ADSL line.
He explained that he was not getting any readings whatsoever.
He advised to contact to Telkom to investigate
Kind regards
MWEB Client Services
Thank you for taking the time to raise your concerns.
As per your discussion with our Customer service consultant who has tested your ADSL line.
He explained that he was not getting any readings whatsoever.
He advised to contact to Telkom to investigate
Kind regards
MWEB Client Services