No Wifi connection for six months.

On the 23rd of August 2014 I reported to Mweb that there was no Wifi connection. After numerous attempts with the telephone consultant to set up the internet (although the internet light indicated that there was no connection!) nothing worked. The answer each time was to contact Telkom which I did. Twice they tested the ADSL line and it worked. When I got back to Mweb they denied that the fault lay with them. I was instructed to test my router at a friend's house, where it did not work! Mweb promised to deliver a new router in February. On the 29th of Jan I received a message