No update of records
For 10 years we have phoned, written and emailed this organisation giving the technical person full authority on the account. The call centre personal are never updated with this information. We experience the WORST intermittent connectivity. It is never solved and becomes a blame game between Telkom and Mweb.
Thank you for raising concern.
As per your discussion with one of our customer care representatives we will be in contact with your technician on Monday.
Please do not hesitate to contact us should you require any further assistance.
Kind regards
MWEB Client Services
Thank you for raising concern.
As per your discussion with one of our customer care representatives we will be in contact with your technician on Monday.
Please do not hesitate to contact us should you require any further assistance.
Kind regards
MWEB Client Services