No Support or Customer Service

Absolute terrible service!!

There is no way to get in touch with Mweb for any assistance required.

The technical support contact centre just keeps.you on hold for hours.

Mweb advised that my debit order with them has failed however they have never run a debit on my account.

I then immediately made payment the next day 02/08/22.

Today is now the 06/08/22 and my fibre has still not been renconnected.

I have tried getting in touch with Mweb more than 8 times and failed, they do not have a customer care email address or support.

If this is the way mweb provides customer service i wish there was an option to rate 0.