AJ
Andrew J
1 reviews | Active since Jun 2011
04 Apr 2026, 12:37
No support
My office 365 product through Mweb stopped working two days ago. On top of that I'm not receiving the OTP SMS's from in Mweb when I try to call them or try to log into my account. My only recourse was to use their Live Chat which I've been trying for 2 days without any response. Yes, I have been doing it within their listed working hours. I feel that their total lack of response is unacceptable.
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Replies (1)
Mweb's replyOfficial
07 Apr 2026, 08:43Good morning Andrew,
We noticed a few messages over the Easter weekend might not have received a response. Mweb is dedicated to ensuring every customer receives timely and helpful support.
This is an automated follow-up to confirm we’re here for you. Please reach out via private message for any further assistance, and we’ll get back to you ASAP.
Kind regards,
The Mweb Team
We noticed a few messages over the Easter weekend might not have received a response. Mweb is dedicated to ensuring every customer receives timely and helpful support.
This is an automated follow-up to confirm we’re here for you. Please reach out via private message for any further assistance, and we’ll get back to you ASAP.
Kind regards,
The Mweb Team
Mweb's reply07 Apr 2026, 08:43
Official
Good morning Andrew,
We noticed a few messages over the Easter weekend might not have received a response. Mweb is dedicated to ensuring every customer receives timely and helpful support.
This is an automated follow-up to confirm we’re here for you. Please reach out via private message for any further assistance, and we’ll get back to you ASAP.
Kind regards,
The Mweb Team
We noticed a few messages over the Easter weekend might not have received a response. Mweb is dedicated to ensuring every customer receives timely and helpful support.
This is an automated follow-up to confirm we’re here for you. Please reach out via private message for any further assistance, and we’ll get back to you ASAP.
Kind regards,
The Mweb Team