No solution No assistance No connection!!!

Don't sign up with Mweb!! Go directly to the service providers like telkom!! I was cutt off before my billing date nevertheless i made a payment through their website. I was told by the automatic response to submit pop which can only reflect on my side after 24hrs cause the funds get banked on my accountuntil they receive them which usually takes 24hrs. On their website my payment updated and showed no outstanding payment. Yet i remained disconnected. Called in several times and was waiting for 47minutes 55 minutes with no assistance. The online chat option is very useless never had an agent assistance just automatic response. It's long weekend I must buy data but paid for wifi!! Very frustrating rather go direct for the service providers. Their never available to assist, I also thought the option is signed up for came with a router but was told it's only a sim I ask to be upgraded to a similar package that includes router and was never assisted till today the agent is still to call me back. Very stressful and uncaring.