WT
Wayne T

1 reviews | Active since Sept 2018

15 Mar 2022, 15:39

No sies man

Wow how *********** can one be. Only thing I asked was when will the router be delivered. That's it. I spoke to 3 different consultants. The second one did not even want to assist because I'm not the right party even though I informed I am the husband and my wife if I'll. Passed all security questions. What the best part of this is that she did not even want to give her name. Talk about transparency and professionalism. Are the calls even recorded. People this is your first line of communication. I have been waiting to be connected since the beginning of the month. They booked me for a 100/100mb line when I ordered a 20/10 mb line. I have to contact evotel who assisted. Damn what did I get myself into. If mweb can't even handle a sale or customer service how are they even supposed to assist with decent internet. For the agent who could not assist and was extremely lazy feeding on other people's energy. Sies. You need training with immediate effect or seek employment elsewhere. Jrrr nee man.

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