1 reviews | Active since Nov 2017
No service yet no feedback
Since last week 1 Nov the LTE service for supplying data to my business is non existing, when I phone nobody can tell me for how long it will be off, really, surely someone can take the responsibility and update me with the facts, for how long will this go on? I phoned agin this morning and they promissed to phone me back with the detail but again no feedback was supp**** today?
Good day Herman,
Thank you for taking the time to raise your concerns.
Our customer care team has since been in contact with you.
The outage is still ongoing and is being dealt with at management level. We are working with Rain to find a resolution to the query.
Please bear with us during this time.
Kind regards
MWEB Client Services
Good day Herman,
Thank you for taking the time to raise your concerns.
Our customer care team has since been in contact with you.
The outage is still ongoing and is being dealt with at management level. We are working with Rain to find a resolution to the query.
Please bear with us during this time.
Kind regards
MWEB Client Services
Good Day hermansnyman,
Thank you for allowing us the opportunity to address the query.
The connection has since been repaired and our system is showing data transfer as well.
Please do let us know should you require any further feedback or assistance.
Kind regards
MWEB Client Services
Good Day hermansnyman,
Thank you for allowing us the opportunity to address the query.
The connection has since been repaired and our system is showing data transfer as well.
Please do let us know should you require any further feedback or assistance.
Kind regards
MWEB Client Services