No Service Provider

I have now had enough. I refer to my first call logged on the 16 April with regards to the line speed. I am now being told that the call was only logged yesterday YET I ha e been complaining about this for over a month!!! Call RE: Re: Re: [REF#: ***] : Constant problem<br> <br> We now have NO line. I am more than angry at this point. Why was I complaining and nothing was done. Even after I was called by tech support 2 weeks ago. <br> <br> This is unacceptable!! The time that I have been a client with MWeb has been a nightmare regarding service. <br> <br> No I will not wait another 7 to 10 working days when this is an ongoing issue. I want this sorted out immediately. I don't want excuses and have o done this and that. I want the problem sorted. You are my service provider but I am not getting any service. <br> <br> What do I need to do to get service? Go on my ****** knees and crawl and beg???