BG
Barry G
1 reviews | Active since Oct 2015
20 Oct 2015, 22:43
No service or connection
No Internet connection for almost 3 weeks without being resolved. A lot of airtime wasted logging the problem without any success. Problem escalated to Telkom but still no response from either parties.
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Replies (1)
Mweb's replyOfficial
21 Oct 2015, 13:04Hello Big Barry,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Mweb's reply21 Oct 2015, 13:04
Official
Hello Big Barry,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services