MA
Magnus A
1 reviews | Active since Mar 2009
08 Feb 2016, 16:25
NO SERVICE FROM MWEB
DEAR MWEB, DESPITE MY BEST EFFORTS TO REMAIN YOUR CLIENT TAKING IT EVEN SO FAR AS TO ATTEMPT TO DRIVE THE PROCESS FROM MY SIDE; YOU STILL HAVE NOT PROVIDED ME WITH A SERVICE.<br> <br> I HAVE GIVEN NOTICE ON MY 200GB ADSL ACCOUNT AND I HAVE PUT A DOMAIN TRANSFER ORDER IN TO AXXESS. IT SEEMS THAT FIXING ONE SIMPLE FTP LOGIN IS BEYOND YOUR CAPABILITY EVEN WITH ALL THE THREATS AND THIS SECOND HELLO PETER COMPLAINT.<br> <br> WE ARE DONE!<br> <br> (NO LONGER) YOURS TRULY
Helpful (0)
Replies (1)0
Replies (1)
Mweb's replyOfficial
09 Feb 2016, 10:49Hello zabzoo,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply09 Feb 2016, 10:49
Official
Hello zabzoo,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,