ST
Steve T

1 reviews | Active since Apr 2018

09 May 2018, 16:26

No service for dead ADSL LINE

I have a problem of a dead line ( no ADSL )

I have phone multiple times and waited multiple weeks for my line to be fixed (month plus)

I will not be paying this month Because have received no service or ADSL

Will be canceling my line on 14/05/2018

0
Replies (1)
Mweb
Mweb's reply09 May 2018, 16:47
Official

Good day steve-tolmay

Thank you for bringing this to our attention.

A line fault was logged to Telkom for you on 14 April.

The relevant department are in progress of liaising with Telkom to resolve the current issue at hand.

Your case has been escalated to the relevant department to assist and we will remain your point of contact until this has been resolved.

Kind regards

MWEB Client Services