1 reviews | Active since Mar 2009
NO SERVICE AT ALL
<p>SINCE THE 1ST JANUARY 2017 MY ADSL LINE KEEPS DROPPING SOMETIMES OVER 100 TIMES A DAY.</p> <p>MWEB SAYS ITS A TELKOM PROBLEM.tELKOM HAS BEEN TO MY PLACE SEVERAL TIMES ALREADY.</p> <p>THEY SPEND 5 MINUTES AND LEAVE SAYING THERE IS NO FAULT.</p> <p>MWEB DOES NOT FOLLOW UP EVEN AFTER MAKING SO MANY PROMISES.</p> <p>THE SERVICE LEVEL OF MWEB HAD GONE TO THE DOGS</p>
Good Day juliande,
Thank you for taking the time to raise your concerns.
It sounds as though you've had an unpleasant experience.
The line fault was re-opened with Telkom and we are following up with them regarding the matter.
Please bear with us, while we try and ensure that the fault is address.
Kind regards
MWEB Client Services
Good Day juliande,
Thank you for taking the time to raise your concerns.
It sounds as though you've had an unpleasant experience.
The line fault was re-opened with Telkom and we are following up with them regarding the matter.
Please bear with us, while we try and ensure that the fault is address.
Kind regards
MWEB Client Services
They kept to their word and never charged me while I had no service
thanks Mweb
They kept to their word and never charged me while I had no service
thanks Mweb