1 reviews | Active since Apr 2018
No sense of care of that revenue lost due to the manner in which the fibre installations work for apartments in complexes
Poor service and managers not taking the responsibility to call customers. Being inconvenienced due to the manner in which the fibre installations work in complexes. Vumatel putting on hold the installation of my internet equipment and not informing me as to how long the wait would be. I left my contact details with a call centre agent of MWEB and to this day I haven't been called by anyone.
Good afternoon France
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to assist and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Good afternoon France
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to assist and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services