SH
Solomon H

1 reviews | Active since May 2016

05 May 2016, 09:02

No results after a month

I have logged several calls to MWEB. Fault no *** which was closed and now fault *** for the same problem. I have made numerous calls to MWEB technical help line and they keep on referring the calls to their technical specialists but my problem has not been solve. in fact it is now worse as I am not getting any emails. I had good service in the past but this time it is not good at al.

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Replies (1)
Mweb
Mweb's reply05 May 2016, 14:34
Official

Hello SollieH

Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.

As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.

Kind regards
MWEB Client Services