MD
Melanie D
1 reviews | Active since Sept 2026
12 Sept 2026, 13:24
NO RESPONSE AND LONG WAIT TIME
I am very disappointed in MWeb Customer and Technical service and the response time
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Replies (1)
Mweb's replyOfficial
14 Sept 2026, 10:29Hi Melanie,
We understand your disappointment with the customer and technical support you’ve received, particularly around the response times. When you need assistance, being able to reach the right team and receive timely support is important, and we recognise how frustrating it can be when that doesn’t happen.We’d like the opportunity to assist with the issue you’re experiencing. Please send us a private message with your account details and a brief description of the matter, so we can review it and guide you on the appropriate next steps.Kind regards,
The Mweb Team
We understand your disappointment with the customer and technical support you’ve received, particularly around the response times. When you need assistance, being able to reach the right team and receive timely support is important, and we recognise how frustrating it can be when that doesn’t happen.We’d like the opportunity to assist with the issue you’re experiencing. Please send us a private message with your account details and a brief description of the matter, so we can review it and guide you on the appropriate next steps.Kind regards,
The Mweb Team
Best regards,
Mweb's reply14 Sept 2026, 10:29
Official
Hi Melanie,
We understand your disappointment with the customer and technical support you’ve received, particularly around the response times. When you need assistance, being able to reach the right team and receive timely support is important, and we recognise how frustrating it can be when that doesn’t happen.We’d like the opportunity to assist with the issue you’re experiencing. Please send us a private message with your account details and a brief description of the matter, so we can review it and guide you on the appropriate next steps.Kind regards,
The Mweb Team
We understand your disappointment with the customer and technical support you’ve received, particularly around the response times. When you need assistance, being able to reach the right team and receive timely support is important, and we recognise how frustrating it can be when that doesn’t happen.We’d like the opportunity to assist with the issue you’re experiencing. Please send us a private message with your account details and a brief description of the matter, so we can review it and guide you on the appropriate next steps.Kind regards,
The Mweb Team
Best regards,