AR
Alan R

1 reviews | Active since Nov 2013

19 Mar 2015, 10:59

No one interested to accept cancellation

I am wanting to cancel my mother's uncapped internet with M web. My mother is 90 years old and has gone into a retirement centre. Every time I mention cancellation I am transferred to another department and no one picks up. Frustrating! Pathetic service!

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Replies (1)
Mweb
Mweb's reply19 Mar 2015, 11:50
Official
Hello alanovsky,

Thank you for taking the time to raise your concerns.

Our customer care representative has made contact with you and this matter has been addressed

We will remain in contact with you until the matter is closed.

Kind Regards
MWEB Client Services