vC
venus C

1 reviews | Active since Aug 2015

16 Nov 2015, 11:28

no network coverage during the day

I have been complaining for 2 months now. The network coverage in my area is bad. I am not enjoying the WIFI because it only connects at midnight. I want to cancel the contract because it is of no use to me as i cannot use it during the say

0
Replies (1)
Mweb
Mweb's reply16 Nov 2015, 15:24
Official
Hello Venuspearl,

Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.

As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.

Kind regards
MWEB Client Services

Best regards,