No loyality shown to long standing customers

<p> I was supposed to be rang back by a techical person over the issues I am having with MWEB talk at 17:00 this evening but its now 18:00. It is impossible to ring internationally or ring MWEB on this service. The latter, they probably want you to pay. I was told to ring on my landline but it is your advice to give this up and I no longer have a Telkom line. Another gem from this company was that the start up cost has been removed from the 50/5 fibre offering with Vumatel only a few weeks after I joined. I was a loyal customer for more than 5 years but told bad luc****. It's been going on for months, so when does this deal end? I was told a company makes offers from time to time to attract new customers. This company show no loyality or reward for long running customers.</p>