MC
Monika C
1 reviews | Active since Apr 2011
07 Apr 2015, 12:23
No internet for over a week and nothing done to re
I have called, emailed and been patient While waiting for my Internet to be fixed. But after more than a week and still no connection I have had enough. Mweb hasn't given me any feedback they haven't been able to get my connection working and I still don't have connectivity. How must I get my wore done without Internet! This is a weekly problem. how much longer must I pay for a service I am not getting?
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Replies (1)
Mweb's replyOfficial
07 Apr 2015, 15:58Hello Suki22,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Mweb's reply07 Apr 2015, 15:58
Official
Hello Suki22,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services