ZN
Zimhlophe N
1 reviews | Active since Jul 2019
13 Oct 2025, 20:09
No internet for 2 weeks
I’m utterly disappointed with the service I have received. I haven’t had any internet connection for the past 2 weeks, mind you, I work from home. Yet they expect me to pay full bill fat the end of the month. This is such an inconvenience. I’ve been on calls almost everyday with Mweb and they said they will escalate my case yet there’s no response or any form of communication.
Helpful (0)
Replies (1)0
Replies (1)ZN
Zimhlophe N's updateReviewer Update
13 Oct 2025, 20:13Honestly they can’t expect me to pay full amount with such service. I haven’t used my service rendered and the productivity of my work has been lost due to this issue. I wait for almost an hour to speak to an agent, and I can’t keep calling every day and there’s no action from their end.
ZN
Zimhlophe N's update13 Oct 2025, 20:13
Reviewer Update
Honestly they can’t expect me to pay full amount with such service. I haven’t used my service rendered and the productivity of my work has been lost due to this issue. I wait for almost an hour to speak to an agent, and I can’t keep calling every day and there’s no action from their end.