DG
Dick G

1 reviews | Active since Apr 2015

08 Apr 2015, 12:48

No internet for 1 week

My internet connection was broken on 1st April without warning. It was supp**** by MWEB through an Iburst wireless. My account with Mweb is in order. Several calls to Mweb Technical say that Iburst is upgrading their network. This \upgrading"has been going on for a week? Yet Iburst shows nothing of the sort on their website. It seems that Iburst has cut off Mweb"

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Replies (1)
Mweb
Mweb's reply08 Apr 2015, 16:09
Official
Hello deegee50,

Thank you for bringing this to our attention.

As per your discussion with our Customer service consultant, we have rescheduled your Technical Specialist callback for tomorrow morning. We will remain your point of contact until this has been resolved.

Kind regards
MWEB Client Services