1 reviews | Active since May 2014
No internet connection
<p>For the last couple of weeks our mweb internet connection has been so poor, we can't even use email. Two days ago our internet connection just stopped working. I logged an error on the mweb website, but I've received no response yet. I'm basically paying for a service that does not exist. Now it's long weekend, which means that it is going to be another 5 days untill something can be done. We use our internet connection to do work and study, now everything is at a standstill. What am I paying for?</p>
Good Day wilmaroos,
Thank you for taking the time to raise your concerns.
Our customer care team has since been in contact with you.
You made contact with our call centre on the 26th and they assisted with the troubleshooting. The consultant requested that you make contact with Telkom, as it seems to be an issue on the line.
Please let us know should you require further assistance from us.
Kind regards
MWEB client Services
Best regards,
Good Day wilmaroos,
Thank you for taking the time to raise your concerns.
Our customer care team has since been in contact with you.
You made contact with our call centre on the 26th and they assisted with the troubleshooting. The consultant requested that you make contact with Telkom, as it seems to be an issue on the line.
Please let us know should you require further assistance from us.
Kind regards
MWEB client Services
Best regards,