1 reviews | Active since Dec 2011
NO internet at all Or Very Slow!
Again, I'm writing a report to seek for help as i faced a situation since Friday 6th OCT 2017 until today where I had NO internet at all Or Very Slow! I have all the print screen showing this situation. I reset my modem (which is new!) and nothing... They are again messing my life. We work from home also and everything we do requires internet today's day. I need help until i find a solution to find a better option.
Good Day M.PONTES Filho,
Thank you for taking the time to raise your concerns.
Our customer care representative has since been in contact with you.
A technical Specialist call back is being arranged for you and confirmation of the call back time will be emailed to you.
We will continue to make contact with you, until the query has been adequately addressed.
Kind regards
MWEB Client Services
Good Day M.PONTES Filho,
Thank you for taking the time to raise your concerns.
Our customer care representative has since been in contact with you.
A technical Specialist call back is being arranged for you and confirmation of the call back time will be emailed to you.
We will continue to make contact with you, until the query has been adequately addressed.
Kind regards
MWEB Client Services