MS
Moipone S
1 reviews | Active since Jan 2020
14 Oct 2025, 16:59
No internet Access - Mweb
I had my fibre installed last week, and while all connections appear correct, I have no internet access. I have contacted your support team daily since last week, and although they claim that my connection shows as active on your side, the internet is still not working.
Despite my ongoing efforts, there has been no physical inspection or resolution offered. Meanwhile, my account is being debited for a service I cannot use. This situation is extremely frustrating and unacceptable.
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Replies (1)MS
Moipone S's updateReviewer Update
16 Oct 2025, 15:58Not only Mweb is not providing poor service, but they’re also making it extremely difficult for me to cancel their services. This is a terrible experience — very disappointing and unprofessional.
MS
Moipone S's update16 Oct 2025, 15:58
Reviewer Update
Not only Mweb is not providing poor service, but they’re also making it extremely difficult for me to cancel their services. This is a terrible experience — very disappointing and unprofessional.