NO INTERNET
<p>My internet speed has been slow for the last few days, so today my husband phones to ask for our router to be reset and now we have NO internet. They say they will log it but that doesnt help with me having no internet! I have been a loyal customer for over 4 years now and the service just declines the longer I use mweb as my internet provider. If I am going to continue to pay for something that is slow and only works half the time then I will take my business else where. This is so stupid how do you go from resetting a router which we have done on many occasions to having NO internet at all !?!</p>
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Mweb's replyOfficial
07 Nov 2016, 16:31Good day carla-celeste-de-melo
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply07 Nov 2016, 16:31
Official
Good day carla-celeste-de-melo
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,