cN
craig N
1 reviews | Active since Jul 2012
28 Dec 2015, 12:22
NO INTERNET
Why do l even bother to pay for a service that is none existant. I once again do not have internet. The only time that the internet is available is between 24h00 and 05h00 in the morning when l am sleeping. Do l ever get credit for the times that l do not have internet No. I am paying for PREMIUM SERVICE THEREFORE give me premium service. If l am being capped l will definitely move to another ISP
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Mweb's replyOfficial
28 Dec 2015, 14:02Hello craig nurden,
Thank you for taking the time to bring this matter to our attention.
As per your discussion with our customer service representative, this matter has now been addressed.
We have notified the relevant persons of your query and requested that they investigate what has transpired.
We will contact you with feedback and remain in touch with you until this is resolved.
Kind regards
MWEB Client Services
Thank you for taking the time to bring this matter to our attention.
As per your discussion with our customer service representative, this matter has now been addressed.
We have notified the relevant persons of your query and requested that they investigate what has transpired.
We will contact you with feedback and remain in touch with you until this is resolved.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply28 Dec 2015, 14:02
Official
Hello craig nurden,
Thank you for taking the time to bring this matter to our attention.
As per your discussion with our customer service representative, this matter has now been addressed.
We have notified the relevant persons of your query and requested that they investigate what has transpired.
We will contact you with feedback and remain in touch with you until this is resolved.
Kind regards
MWEB Client Services
Thank you for taking the time to bring this matter to our attention.
As per your discussion with our customer service representative, this matter has now been addressed.
We have notified the relevant persons of your query and requested that they investigate what has transpired.
We will contact you with feedback and remain in touch with you until this is resolved.
Kind regards
MWEB Client Services
Best regards,