No help received when Fibre has been off for 4 days
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Mweb's replyOfficial
29 May 2026, 14:03
Hi Kelly, We understand your frustration regarding the prolonged fibre outage and the lack of assistance received during this time. Being without connectivity for several days can be extremely disruptive, especially when there are limited updates or progress communicated.Please send your account details and any reference numbers via private message so the matter can be followed up with the relevant technical team for further investigation and feedback.Kind regards, The Mweb Team
Best regards,
Mweb's reply29 May 2026, 14:03
Official
Hi Kelly, We understand your frustration regarding the prolonged fibre outage and the lack of assistance received during this time. Being without connectivity for several days can be extremely disruptive, especially when there are limited updates or progress communicated.Please send your account details and any reference numbers via private message so the matter can be followed up with the relevant technical team for further investigation and feedback.Kind regards, The Mweb Team